Shipping & Returns
Hours of Operation
Monday through Friday from 8:00 am to 3:00 pm Pacific Time.
Shipping and Production Times
Sta-Tru Wheels will ship all consumer products within 3 business days of order. We do our best to get your order out as soon as possible, however lead times can vary depending on time of year and what product was ordered since many of our products are built to order. All orders will ship via FedEx Ground unless otherwise specified. If you are placing a order that is time sensitive, please contact us before placing the order to confirm when the product will ship.
Returns
All returns must have a RMA number assigned before shipping to Sta-Tru Wheels. All returns are handled on a case by case basis. Buyer must ship product at his/hers cost to Sta-Tru Wheels for all non warranty returns with the RMA number marked on the box.